The Office of Institutional and Academic Insights (IAI)

Institutional Data

SCU utilizes Microsoft Power BI to create a visually appealing and interactive representation of key institutional data, including student enrollment, retention, and graduation outcomes. This powerful tool allows users to explore trends over time, compare metrics across different student groups, and gain deeper insights into performance indicators. Data can be easily disaggregated by a variety of demographic characteristics—such as race/ethnicity, gender, age, and program of study—supporting informed decision-making, continuous improvement, and strategic planning across the university.

IAI-Institutional-Data
SCU dashboards are designed to track metrics related to the progress of the university’s strategic goals. They serve as a central location for university users to access up-to-date information and make faster, smarter, data-driven decisions. The dashboards are designed to respond to SCU’s need for more immediate access to student and faculty data in a user-friendly, transparent, and contextual format. For an example of a Power BI Dashboard, click here. Power BI dashboards are available by SCU Login only.

The SCU Fast Facts provide users with concise information on a range of university statistics from enrollment to diversity in a easy to read to format.

University Key Performance Indicators

The SCU Board of Regents has adopted a set of University “Key Performance Indicators” or KPIs. These are the data that they are focusing on in their big-picture view of the strategic position of the University.

The current list consists of:

  • New enrollments in Degree and Certificate Programs
  • Accelerated Sciences Course Completions
  • Retention
  • Accreditation Management
  • Financial Performance
  • Licensure Pass Rate
  • Student Satisfaction (Fall Only)
  • Employee Engagement (Spring Only)
  • Employee and Student Satisfaction with Technology Support and Infrastructure

View Archived KPIs

Employee engagement and Student Satisfaction are reported using “Net Promoter Scores” or NPS – a method published in a Harvard Business Review article that asks raters to say how likely they are to recommend the product or service to a friend on a ten-point scale. They then create a ratio of the number responding with a 9 or 10 divided by the number responding 1 through 6. Responses of 7 or 8 are not considered. The resulting fraction is the Net Promoter Score.

Employee and student satisfaction is reported using the Customer Satisfaction or CSAT score. This is simply the fraction of respondents who indicated a 4 or a 5 on a five-point Likert scale–e.g. agree and strongly agree.

The SCU enrollment report provides a detailed roll forward of the actual, forecasted, and budgeted student counts used to prepare each month’s financial reporting package.

Understanding the Enrollment Report

2020: August

2021: August

2022: August  |  October  |  NovemberDecember

2023: January | February | March | April | May | June | July | August | September | October | November | December

2024: January | February | March | April | May | June | July | August | September | October | November | December

2025: January | February | March | April | May

The Data Governance Council was created in the Fall of 2020 to keep the University’s increasingly complex ecosystem of Software as a Service (SaaS)

All institutions receiving federal funds are required to participate in the Integrated Postsecondary Education Data System or IPEDS. Institutions are required to complete surveys about enrollments, graduations, financial aid, human resources, and financial resources periodically throughout the year. While it may seem onerous during completion, the upside is that the National Center for Education Statistics (NCES) offers a rich menu of data that can be used for SCU to compare itself with other institutions.

IPEDS Reports